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In Canada, we think of health care as a point of national pride - we have access to health care when and where we need it. Though every province and territory manages their own health care system, there is still the opportunity to enhance the care we receive and make health care in Canada better through the use of information technology.
Today, health care facilities are still using paper-based records for the sharing and storage of health information. Electronic health records (EHRs) will update and improve our health care system, much as technology has improved the banking industry. Take the quiz to see what difference it will make for you.


Governments are working together toward a commitment to connecting each point of care in your community, and eventually across the country through the development of EHRs. So no matter where you are in Canada, you will receive a better quality of care.
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The federal government is funding the development of EHRs through Canada Health Infoway.
The funding, totaling $2.1 billion to date from Health Canada, was provided through a series of grants made between 2001-2010. Measures have also been put in place to ensure that Health Canada is able to fully account for Canada Health Infoway's use of the funding.
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This not-for-profit organization was created in a collaborative effort by the federal, provincial and territorial governments in 2001, to accelerate the development and adoption of EHRs in Canada.
Its main contributions are:
Learn more about Canada Health Infoway and its approach to accelerating EHR development in Canada.
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Each province and territory, as part of its overall health care responsibilities and priorities, is planning, developing and implementing its EHR components to meet its most urgent needs.
As a result, they are in different stages of development. To find out more about what is underway in your region, find your province/territory's link below:
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By doing so, you can receive updates and see how Canada Health Infoway and its
partners are making health care in Canada better.
Like usAdopting electronic health records (EHRs) will help change health care in Canada for the better, similarly to how technology has improved the banking and shopping industries by making them more convenient and improving customer service. Once EHR systems are in place the possibilities of future development in areas of prevention and treatment are vast.
Listed below are just a few examples of where EHRs will help improve Canada's health care system.
Having instant access to a patient's health information will reduce the chance of misdiagnosis and possible unforeseen complications in an emergency situation.
In the Canadian health care system today, it is sometimes up to an individual or a family member to properly relay important medical information on the spot. If the individual is unable to communicate, the risk of misdiagnosis and/or conflict between medications increases.
Implementing EHRs would reduce that risk because each patient's information would be quickly and easily accessible. EHRs are a valuable tool for any health care team since they eliminate unnecessary testing to determine a patient's possible underlying medical conditions or discover medications they might be using.
For Canadians living with chronic illnesses, EHRs can make monitoring
day-to-day risk factors much easier for patients and physicians.
Individuals who are living with chronic conditions are required to monitor certain risk factors, such as blood sugar or blood pressure levels. Regularly scheduled visits with family doctors, specialists and other health care providers are designed to manage these potential risk factors and can take up a lot of patient and provider time.
EHRs would allow individuals to send important information to their health care providers, so that if a problem should arise, they can immediately intervene and give instructions. The benefit of communicating this way is that the patient has saved time by avoiding unnecessary visits to their physician's office and the physician is able to give a better quality of care.
For example, EHR systems stand to have a dramatic impact on diabetes prevention and management. This is extremely important in light of recent Canadian diabetes statistics:
All actions taken to prepare for and manage the rising diabetes situation in Canada will ultimately help save lives and minimize the drain this rising health problem will have on our health care resources.
Adopting EHRs will help patients take advantage of cancelled appointments and create shorter wait times.
Currently in Canada, health care facilities are not equipped with an efficient system for communication between facilities. Appointment cancellations happen quite frequently and expensive equipment sits unused while others are waiting to have access.
Through EHRs, patients waiting for specialized treatment could be notified when a spot becomes available. Ultimately, connecting points of care through EHRs will open up access giving patients the chance to receive care more quickly.
With an EHR system in place, redundancy in medical testing will be reduced.
Currently, it is estimated that for every 1,000 lab tests performed, approximately 150 are wasteful duplicates. This is because when Canadians visit a specialist or a new doctor, the health care provider does not have access to previous test results and medical tests are re-issued.
In Canada, duplicate medical tests cost up to $340 million a year. If these duplicates were reduced by even 2 to 3%, it would avoid as many as 1.3 million unnecessary exams every year.
Having a patient's health history readily available in an EHR will help determine which tests are a priority and will eliminate the occurrence of unnecessary duplicates.
EHRs can help Canadians receive better diagnoses because they will paint a more comprehensive picture of a patient's health history.
While a patient's health information is likely to be organized and stored securely in each facility they have visited, information systems between points of care are not necessarily connected. So when a patient sees a new physician, there may be important historical information that has not been communicated to them. This lack of information can prolong and complicate the diagnosis process.
EHRs will be extremely valuable in helping physicians make even more accurate and timely diagnoses.
Having EHRs in place will help improve and make advanced health care even
more accessible to people who live in remote areas.
Currently, in Canada, people who live in remote areas are more likely to have to travel a long distance to a major urban centre if they have an undiagnosed issue or need to see a specialist.
The innovation of EHRs could enable a patient to see a local physician who could then transfer test results to a facility in an urban centre.
By doing so, you can receive updates and see how Canada Health Infoway and its
partners are making health care in Canada better.
Like usCreating a cross-Canada network of electronic health record (EHRs) systems is a significant task. This network needs to be well thought out so it respects Canadian privacy laws and health policies as well as adapt with our evolving health care needs for years to come.
The plan to bring a fully functioning electronic health record network to all Canadians calls for three core components: Storage, Point of Care Systems and Connection. Watch the video to better understand the full plan.
With this overall approach in place for Canada, the provinces and territories are building and upgrading their EHR systems so they're consistent from one region to the next. Along with having the flexibility to meet the health care priorities in its region, each province and territory is contributing toward a greater goal: the day where every Canadian has their health information move with them, no matter where they receive care in the country.
Today, the provinces and territories are at different stages of development.
Here's a snapshot of how things are progressing across Canada.
Of the six core databases that need to be completed, nine provinces already have at least four in place. See where development stands in your home province/territory.
With the large number of health care facilities and providers in Canada, the process of updating and building a consistent EHR system for every point of care in Canada is an enormous task.
Though many health care providers in Canada still use paper-based records, advancements have already been made in implementing EHR systems. Here are just a few examples:
Around 40% of Canadian primary care physicians in office settings are using technology to log and track the health information of individual patients.
Many Canadian pharmacies use computer systems to monitor patient drug histories, allergies and potential drug conflicts - 32% of which are connected to a provincial database.
Approximately 74% of Canadian hospitals have at least one component of the EHR system already in place.
Once the information storage systems are completed and point of care systems are in place, connection is the final component of the plan. Connecting to this network will allow authorized health care providers to securely access individual’s health history. Equipped with this information, providers will make better-informed decisions and improve care outcomes for Canadians.
Visit "Knowing the progress" to see how information technology is making a difference for Canadians today!
By doing so, you can receive updates and see how Canada Health Infoway and its
partners are making health care in Canada better.
Like usEHRs are touching the lives of Canadians in many different ways. Browse through the videos below to see how electronic health records are already making health care better for everyday Canadians.
Electronic health records are equipping health care providers with the tools they need to provide fast, accurate and collaborative care. Physicians, nurses and pharmacists all agree that there is no going back to paper. See the difference electronic health care record systems are making to the way they deliver care.
By doing so, you can receive updates and see how Canada Health Infoway and its
partners are making health care in Canada better.
Like usHow long will it take to build Canada's electronic health record system?
Building and implementing a cross-Canada network of electronic health records (EHRs) is no small task. The provinces and territories are building out EHR systems in their respective regions. Each jurisdiction began at a different time, so they are at different stages of development based on their individual health care priorities. As a result, it could take several years to complete the entire task across Canada.
In comparison, Canada's electronic banking system took around 25 years to implement nationwide. The move from face-to-face to electronic service began with the introduction of bank cards and ATMs in the early 1980s, followed by telephone banking in the 1990s and, finally online and mobile banking as we have today. As is the case with health information, the banking industry needed to build a secure pathway to carry a consumer's financial data between authorized partners.
Why will it take so long to create an EHR network?
Creating an EHR is about more than entering information into a computer. It's about building a network of different systems that will quickly deliver health information to authorized health care providers, whenever and wherever they need it. It's a project that needs to be well thought out with consideration given to privacy and health care policies. As well, flexibility is required for the system to evolve with Canada's growing health care needs.
Who has access to my electronic health information?
Once the appropriate EHR systems are in place in your community, the same health care providers who you have currently allowed to view your health information will have access to your electronic record.
What is an "authorized" health care provider?
As part of setting up their EHR systems, the provincial, territorial and federal governments will develop rules about who is allowed to access an individual’s electronic health information and they will build these rules into their respective systems.
For example, your doctor may be able to see your prescriptions and laboratory test results but your pharmacist may only be able to see your medication history. As a result, only those who are authorized to look at your information based on their role in providing you care will be allowed by the system to view it and their role will determine what information they are authorized to see.
Will I be able to know who accessed my records? How can I find out?
Yes. Activities in your EHR will be logged, creating a detailed record of who has accessed your health information. You will be able to request these logs as detailed under the privacy laws in your province or territory.
What does it mean when we hear that health care providers will have access to a person's "critical" health information?
It means that an individual's entire health history may be captured in the record, but authorized users are able to see only the information that is pertinent to their role in an individual's health care team.
How secure are EHRs?
EHRs are being designed to follow Canada's privacy laws. They also use the latest in security technologies to prevent any intentional or inadvertent violations that could affect the privacy of your health information.
Moreover, EHR systems can offer the potential to protect your information more securely than paper systems by only allowing those authorized users to look at your information.
EHR systems also log every activity related to the access of your personal health information by creating a detailed record of those who have viewed your profile, which is a feature not available with paper-based systems.
Who is building EHRs in my province/territory?
Your provincial or territorial government is responsible for leading the charge to build the EHR components in your community. These systems are being built in accordance with the Blueprint (developed by Canada Health Infoway) and your region's health care priorities.
Who is paying for the creation of EHRs?
EHRs are jointly funded by the federal, provincial and territorial governments. Canada Health Infoway (Infoway) is the federally funded agency appointed to provide the Blueprint in guiding the development of EHRs in Canada and to co-invest with the provinces and territories on particular electronic health record projects.
How much will it cost to establish EHRs for all Canadians?
Creating EHRs for all Canadians is estimated to cost about $10 billion. This translates to a one-time cost of approximately $350 per Canadian.
How much money will EHRs save the Canadian health care system?
Once EHRs are in place across Canada, it is estimated that the total savings to our health care system will be approximately $6 to $7 billion a year, every year.
How will Canadians benefit from EHRs?
Canadians will benefit from EHRs in many ways. They will help improve wait times, reduce duplicate tests, enhance patient safety, make health care more accessible to patients in remote areas and improve the management of chronic conditions.
Why is it important for Canadians to have digital health information?
Having your health information in an electronic format will allow your authorized health care providers to quickly and securely access your health history, no matter where you receive care. Since they'll have a better picture of your history, they'll be able to provide you with the best care possible.
Plus, a projected annual savings of up to $7 billion in health care costs will help sustain the health care system for years to come.
Where can I find out more about EHRs?
Infoway is the architect behind the development of EHRs in Canada. Find out about Infoway and the approach to EHR development at infoway-inforoute.ca.
In addition, your provincial or territorial health ministry can answer specific questions about EHR development in your community.
Find out more about EHR development in your province or territory.